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PQSI Evolved

"Today, it takes more than skills and experience. You have to bring energy and passion to every project…prove yourself every day." --Ossie Nunn, Founder, PQSI

Today Pyramid Quality Solutions & Innovations is an ISO 9001 Service Disabled Veteran-owned, MBE certified company with over 220 employees and 40 locations throughout the US and Canada.

Pyramid constantly strives to design and develop innovative systems that set new standards in quality, eliminate variation, and cut costs.

executive Team


Jacqueline Burkette, President

Jacqueline Burkette came to PQSI after an engaging career with Chrysler.  She enjoyed running her own department and “fixing” all of the challenges that came with it.  As a continuous improvement manager, Jacqueline stayed busy, and as an Area Manager, even busier.

Jacqueline left Chrysler to help run and operate PQSI, a new and emerging business. She saw this as an opportunity to put all her skills to work.  At the same time, this was an inviting new challenge.  In the 10 years that Jacqueline has been with PQSI, she has worked with hundreds of companies all facing some of the same challenges.

Jacqueline has a Bachelor’s degree from the University of Michigan and other quality certifications to boot.  She is currently active with 3 kids (laugh out loud) and other various organizations including most recent the Michigan Business Enterprise Input Committee. She also enjoys reading and biking.

“Processes are everywhere.  Everything we do there is a process.  Our success or failure is predicated on how good or bad our processes are.”

You present the problem. We supply the solution.

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Derrick Nunn

Derrick Nunn, Project Manager, comes with a wealth of knowledge as a Supplier Quality Engineer across several platforms.  He has an extensive background in defense and automotive sectors while providing leadership skills to foster optimum productivity from team members to achieve and exceed program expectations.  He has demonstrated problem solving skills and capitalize on process opportunities to eliminate waste, increase throughput, and reduce cost.  Derrick is highly organized and analytical and has a keen aptitude for learning and applying research, laboratory work, and measurement tools to ensure product quality.

Derrick is a family man that loves his children, tinkering with old cars, and traveling.

Claudia Boes

Claudia Boes, Office Manager, came to PQSI as a temp to hire in the summer of 2011.  She was hired as a full time employee in October of that same year.

Claudia has over 35 years of experience in accounting and business management.  She has used her multiple skills to help PQSI to run efficiently.  She is able to wear many hats within the organization to “get her job done”.  Claudia is the go to person within the organization that can help anyone with any needs they may have.

She relaxes with her passion for quilting.  She is the mother of two adult children and worships her granddaughter whom she finds herself lucky to have.

Sharonda Mack

Sharonda Mack, Project Coordinator,  joined PQSI in 2013 as a Containment Supervisor bringing with her a history of managerial experience from the customer service arena. She is responsible for daily operations to include the coordination of containment, staffing, and reporting for PQSI's US operations.  

Before PQSI, Sharonda had a career at St. Joseph Mercy Hospital of Ann Arbor that extended for more than 15 years. Her positions in the telecommunications department included Call Center Operator, Train the Trainer for Emergency Response, and Pager Administrator.  In her last position there, she developed and implemented the coding system for the paging communications throughout St. Joseph Mercy Hospital.

Sharonda is excited to see others succeed and loves to put structure in place of chaos.  She enjoys motorcycles, spending time with family and friends, traveling and most of all her godchildren.

LaTrease Benson

LaTrease Benson, Project Manager, has vast knowledge in logistical processes and procedures. In this role, she manages a team delivering world class service in all aspects of logistic counseling and transportation support for the United States Army.

Before joining PQSI over 10 years ago, LaTrease spent 8 years in the quality control arena where she took an analytical approach to address quality issues and improve operational effectiveness and efficiency throughout manufacturing organizations.

Passionate and driven by the success of others, her leadership has demonstrated a composed climate that promotes professionalism, teamwork and achievement.  LaTrease enjoys enjoys her family, dog, and game night!

Certifications and Memberships